Helix Start
- Account login is required to register a kit
- New users can sign up for account online
- Online password recovery help provided
DNA analytics can provide people with an incredible about of information about their heritage with just one tiny sample. However, before the journey into the past begins, many DNA kits require a brief online registration. Those who have received a collection kit from Helix can begin the online registration process by going to the Helix Start page and logging in with an email address and password. New users who have yet to create an account can do so by completing an online form with a name, email address, and password. Once the kit has been registered the small sample can be taken and sent to the Helix lab for collection of DNA information. Those who are having trouble recalling an account password can begin the recovery process by clicking the Forgot your password? link posted under the login fields at the Helix Start page. After clicking the link it will be necessary to enter an email address in order for password reset instructions to be sent.
About Helix
- Uses proprietary technology to read every letter of all 22,000 protein-coding genes
- Helix produces 100 times more data than most other consumer genetics companies
- Customers can purchase new products without having to make other saliva samples
- Helix continues to work with partners to offer products as scientists discover more
Those who need to create an account must come up with a password that reaches at least 3 strength bars. Tips for making a password stronger include using multiple words, avoiding common phrases, mixing uppercase and lowercase letters, and using letters, numbers, and symbols. After the password has been created at the Helix Start page it will be necessary to check a box to confirm the user is at least 18 years of age and agrees to the Terms of Service and Privacy Policy. Those who have questions about the process can trying reaching out to Helix by phone between the hours of 6 AM and 5 PM Pacific Time Monday through Friday.
Helix Phone Number
- 844-211-2070
References
About the author
Ellen is a Research Consultant for Page Executive Singapore focusing on senior executive roles in the consumer FMCG industry as well as local conglomerate and multinational companies in the region. Over the years, the network and market knowledge that Ellen has developed can ascertain the type of quality candidates matched for our clients.
Ellen Chang
